Product Manager III - 12-month FTC

About us

GoCardless is a global bank payment company. Over 100,000 businesses , from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.

GoCardless processes US$130bn+ of payments annually, across 30+ countries ; helping customers collect and send both recurring and one-off payments , without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks , we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds , and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you ! We’re committed to making our hiring process inclusive and accessible . If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

The role

This role will be working within the Turbo Growth team in our Global Growth Group. Global Growth Group is a cross-functional organisation that is responsible for acquiring and growing SMBs. This team owns most of the early life merchant journey from merchant signup to getting them ramped.

The Product Manager will work closely with the team’s Product Designer and Engineering Manager to develop and prove hypotheses through experimentation and possibly bigger bets. You will also collaborate closely with Product Marketing, Customer Success, and other Product teams to achieve your goals.

What excites you

• Delivering customer and business value : Being relentlessly focused on understanding and solving the customer problems which result in them using GoCardless as much as they can.
• Problem discovery and prioritisation: Taking complex and ambiguous product problems and structuring these effectively. This includes clearly defining the problem space, the impact of the problem and your prioritisation process.
• Data-led decision-making: Using quantitative and qualitative evidence to support your decisions and opportunity identification.
• Experimentation: Breaking the problem down into manageable chunks, hypothesis testing using A/B testing frameworks.
• Influencing and communication: Building collaborative relationships with your team, stakeholders and executives to deliver change effectively across your remit. This includes growing to become the ‘go-to’ person for your product area; translating complex, technical problems into understandable concepts; and convincing stakeholders of the best approach using structured reasoning.
• Leadership: Setting direction and coordinating action across a range of teams and functions.