At Flooid , the Product Manager plays a key role in shaping products that support some of the world’s leading retail and hospitality brands. This role is responsible for owning defined product areas, setting direction, and working closely with engineering, commercial, and customer-facing teams to deliver valuable, well-prioritized outcomes.
Reporting to the Director of Product Management, the Product Manager balances customer needs, business priorities, and technical considerations.
This is an individual contributor role, focused on impact, collaboration, and making thoughtful product decisions across the full product lifecycle.
Requirements
Role Responsibilities
The Flooid Product Manager works on a global scale. The primary duties of this position include:
- Owning entire Flooid products or significant product areas, driving business impact.
- Setting a clear vision for the product and developing a comprehensive product strategy that outlines how to meet the customers’ demands and defines the user experience, technical requirements, feature sets, and pricing structures.
- Advocating for the product’s vision, gaining executive buy-in, and proactively aligning the stakeholders and strategy.
- Guiding and mentoring junior members of the Product Management team.
- Understanding and applying product lifecycle management tools, frameworks, and concepts.
- Conducting thorough market research to identify market opportunities, assess competition, and understand customer preferences that inform product features and positioning.
- Identifying customer needs and pain points by engaging in customer interviews, surveys, and user testing.
- Overseeing the product development process, including developing a feature roadmap, setting timelines and milestones, and managing schedule, scope, and budget of release deliverables.
- Creating, maintaining, and prioritizing the product backlog based on customer needs, business goals, and technical feasibility.
- Driving cross-functional collaboration with various departments/teams to translate product requirements into tangible results and communicating effectively to ensure alignment on objectives and deliverables.
- Collaborating with Marketing to define target customer segments, positioning, and messaging.
- Evangelising and demonstrating Flooid ’s products with internal and external customers.
- Monitoring key product metrics and gathering feedback to evaluate the success of the product.
- Using data-driven insights to make informed decisions about feature enhancements, updates, and future iterations.
- Addressing complex product challenges requiring high-level decision-making with limited direct oversight.
We want our people to embrace opportunities and to grow with our business. Although this is a general summary of the principal responsibilities of the role and