Job Title: Product Manager – Digital Commerce & Loyalty Platforms Location: 100% Remote, Canada Experience: 5 to 10 Years Rate: $125k to $135k CAD/Annum
Role Summary: NearSource is seeking a Product Manager to lead digital commerce and loyalty platform initiatives for a Fortune 500 product company. This role will drive the end-to-end product lifecycle across web and mobile ecosystems, ensuring scalable implementation, measurable revenue growth, and enhanced customer engagement.
The selected candidate will partner with cross-functional engineering, UX, and business teams to execute product strategy, optimize digital performance, and deliver enterprise-grade commerce capabilities.
Key Responsibilities
- Define and drive product strategy for digital commerce platforms and customer engagement initiatives
- Lead implementation and continuous optimization of e-commerce applications and loyalty or rewards capabilities
- Architect and maintain a product roadmap aligned with revenue, retention, and customer experience objectives
- Translate business needs into structured, functional, and technical requirements
- Own backlog prioritization to ensure high-impact feature delivery
- Develop detailed user stories and acceptance criteria for engineering execution
- Act as the primary liaison between engineering teams and business stakeholders
- Conduct market research and competitive analysis across digital commerce landscapes
- Partner with UX and design teams to deliver intuitive, conversion-optimized user experiences
- Drive go-to-market planning for new platform enhancements and feature launches
- Monitor and analyze KPIs, including conversion rate, retention, engagement, and digital revenue metrics
- Leverage customer feedback, support trends, and system insights to drive continuous improvement
- Ensure compliance with digital payment standards, security protocols, and enterprise best practices
- Manage third-party vendor relationships, including payment gateways, analytics tools, and marketing platforms
- Provide structured reporting and executive-level updates aligned with broader business strategy
- Maintain comprehensive product documentation and release governance records
Must-Have Skills
- Bilingual proficiency in Spanish
- 5 to 10 Years of product management experience in digital or e-commerce platforms
- Strong experience leading digital product implementation and lifecycle management
- Proven experience operating within Agile frameworks such as Scrum or Kanban
- Demonstrated expertise in backlog ownership and roadmap planning
- Ability to write structured user stories and clearly defined acceptance criteria
- Strong understanding of e-commerce performance metrics, including conversion rate, retention, and revenue growth
- Experience c