Product Manager, Client Delivery - Lirio

Lirio is a technology/software company that provides expertise in a variety of behavioral science domains (e.g., behavioral economics, social psychology, public health), data science, and machine learning to drive consumer engagement, close gaps in preventive and chronic care, and promote health and well-being across an individual’s lifespan. Lirio’s behavior change AI platform unites behavioral science with advanced artificial intelligence (AI) to deliver Precision Nudging health interventions. Precision Nudging is the application of behavioral science to health interventions personalized by AI to each individual that overcome barriers to action at the right time and place for scalable, behavior change.

This is a remote role with the opportunity to be hybrid if located in Tennessee. All applicants must be authorized to work in the US without sponsorship.

To ensure an excellent onboarding experience and integration into the company, new colleagues will spend their first week onsite at one of our offices in Tennessee. Travel expenses will be paid. This is a requirement.

Position Summary

The Product Manager, Client Delivery leads enterprise client programs on the Lirio platform from concept through launch and adoption to measurable results. This role owns the client delivery roadmap and its execution, partnering with clients and cross-functional teams across AI/ML, Analytics, Behavioral Science, Engineering, Operations, and Customer Success to translate client needs into scalable, reusable capabilities. With a bias for action, clear communication, and strong outcome orientation, this person keeps programs moving against committed timelines while balancing client value, business goals, product fit, technical feasibility, and team capacity.

Essential Duties & Responsibilities

Product Definition - 40%

• Define and own the roadmap for client-driven product capabilities, balancing committed client outcomes, product priorities, and reusable growth.
• Decide what to build and what to defer: run continuous discovery with clients and cross-functional partners to validate the problem, demand, and value.
• Use data, market research, and client signals to prioritize across competing ideas, weighing effort against business and user impact, surfacing opportunities and risks, and backing recommendations with clear success metrics.
• Translate priorities into a clear, actionable backlog with well-defined requirements, ensuring teams understand what to build, why it matters, and how success will be measured.
• Grow self-service by turning repeatable operational needs into configurable product features, reducing reliance on manual delivery over time.

Delivery & Execution - 30%

• Lead the full product delivery cycle across teams, from concept through build, launch, and continuous improvement.