remote
Product Manager Agentic CX
Product Manager Agentic CX
Product Manager focused on customer experience with expertise in Python, Node.js, Machine Learning, and AWS.
About the role
As a Product Manager | Agentic CX at ramp, you will be responsible for leading the development and launch of customer-facing products and features that drive business growth and customer satisfaction. You will work closely with cross-functional teams to understand customer needs, define product requirements, and prioritize features to meet business objectives.
Key Responsibilities:
- Develop and execute product roadmaps that align with business goals and customer needs
- Collaborate with cross-functional teams to define product requirements and prioritize features
- Work closely with engineering teams to ensure timely and successful product launches
- Conduct customer research and analysis to inform product decisions
- Develop and maintain product metrics and key performance indicators (KPIs)
Requirements:
- 5+ years of experience in product management with a focus on customer experience
- Proven track record of launching successful products and features
- Strong understanding of customer needs and behavior
- Excellent communication and collaboration skills
- Experience with Agile development methodologies
Skills
pythonnodejsmachine learningaws