Product Manager, Agent Analytics and Optimization
Conviva is seeking a Product Manager to define and lead the Agent Experience Analytics product within their Digital Intelligence Platform. This role involves developing a new category focused on analytics and optimization for AI agent experiences, working closely with engineering, design, and go-to-market teams to translate market signals into product solutions and drive execution.
Conviva is the intelligence layer for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.
We’re hiring a Product Manager to help build an Agent Experience Analytics product within our Digital Intelligence Platform—a platform focused on intelligence and optimization for apps, websites, and AI agents.
AI agents are quickly becoming a new “digital surface” alongside mobile and web. But teams still struggle to answer basic questions: Are my agents working and achieving outcomes? What drives success? How do we optimize behavior, reliability and user outcomes? How do I launch an agent and have it continuously adapting to the ever changing world? Conviva has an industry leading answer to these questions. This role is a chance to define and lead a brand-new category: analytics and optimization for AI agent experiences, backed by strong platform foundations, real customer problems, and a track record of disruptive innovation.
You’ll work closely with engineering, design, and go-to-market to turn ambiguous, fast-moving market signals into a product teams rely on—shipping quickly, learning constantly, and setting the direction for where agent analytics goes next.
Posted June 2, 2026