Product Designer - Dwelly

Position Summary

We are seeking a highly talented and hands-on Product Designer to help shape the experience across the full set of Dwelly products (Tenant Find, Property Management, Payments, CRM) and the internal back-office tools that power them. This role involves deeply understanding our user personas (Tenant, Landlord, Maintenance Contractor, Dwelly Agent) and designing for both the customer-facing portals and the operational tools our agents use every day.

Given the early stage of the business, our current products are hyper-functional but quite basic — an "MVP" that prioritises getting the job done across all domains. You'll work closely with product and engineering to take these to the next level: bringing clarity, usability, and craft to data-dense, workflow-heavy internal tools, and building genuinely good experiences for tenants and landlords. You'll also help establish the basic building blocks of design at Dwelly — a shared design system, patterns, and a lightweight design process — from the ground up.

Our current development team is a team of 5, a few analysts, and one product designer. You'll join a small, fast-moving product team and have an outsized impact on how the whole product looks, feels, and works.

Key Responsibilities:

1. User Research & Insights

• Work with product to understand user pain points across all personas — tenants, landlords, maintenance contractors, and internal agents.
• Turn qualitative and quantitative insights into design decisions.
• Act as an advocate for usability and the end user within the company.

2. End-to-End Product Design

• Design flows, wireframes, and high-fidelity UIs for both customer-facing products (tenant and landlord portals) and internal back-office tools.
• Design for data-dense, workflow-heavy operational products where clarity and efficiency matter more than decoration.
• Own the design process from concept and prototyping through to polished, build-ready specs, and iterate after launch.

3. Design Across the Product Suite

• Bring consistency and quality across Tenant Find, Property Management, Payments, and the communications/portal layer.
• Partner closely with engineers and product managers to translate requirements into shippable design, balancing craft with speed and technical feasibility.

4. Design System & Process Building

• Establish and maintain a shared design system, component library, and reusable patterns.
• Introduce lightweight design workflows, documentation, and review/handoff practices suited to an early-stage team.

Qualifications & Preferred Background: