Product Design Lead, AI Products

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role: Glean is seeking an experienced design leader to define the future of our AI Products suite, transforming how businesses leverage AI. You'll lead the design of breakthrough AI experiences including personal research agents, AI-powered content creation tools, our enterprise intelligence platform, and 0->1 AI-native products. This role requires deep expertise in LLM system architecture and strong opinions about what makes exceptional enterprise AI user experiences. As Product Design Lead for AI Products, you'll join an experienced, tight-knit, and collaborative group who love combining research, data, and intuition into user-centered design. You'll have an outsized impact on how knowledge workers interact with AI daily, shaping experiences that fundamentally transform how companies access knowledge, create content, and make decisions. You will: Lead AI Products design strategy owning Glean's AI suite including research agents that retrieve and synthesize information, creation tools for AI-generated artifacts, and our enterprise intelligence platform that mines organizational knowledge. Translate LLM complexity into intuitive UX developing deep expertise in model capabilities and constraints, creating understandable, trustworthy experiences that build appropriate mental models. Create AI-powered research and creation experiences enabling employees to generate documents, presentations, and visualizations that are grounded in company data, follow brand guidelines, and maintain accuracy through intelligent citations. Create AI-powered research and creation experiences that synthesize cross-functional data, write documents, make presentations, and output visualizations that are grounded in company data, follow organizational guidelines, and maintain accuracy through intelligent citations. Drive 0->1 product innovation systematically identifying opportunities for AI-native products, rapidly prototyping breakthrough experiences, and scaling solutions that deliver step-changes in productivity Partner with product and engineering leaders to shape product capabilities, understanding technical constraints while pushing boundaries of what's possible in enterprise AI Guide team excellence, mentoring 3-4 senior designers while establishing clear design principles, incorporating user research to understand AI adoption patterns, and ensuring designs drive measurable outcomes About you: Experience: 10+ years in product design, including 3+ years designing AI/ML products, preferably LLM-based applications. AI expertise: Deep hands-on experience with LLM systems, translating system capabilities into intuitive, user-friendly enterprise products. Technical fluency: Strong background enabling detailed discussions about AI architecture, model capabilities, and implementation tradeoffs with engineering teams. Portfolio: Examples leading the design of sophisticated AI products at scale, ideally including agent-based systems, content generation tools, or intelligence platforms Leadership & impact: Track record of shipping successful AI products with measurable impact on user productivity and satisfaction, while guiding and mentoring other designers Location: This role is hybrid (4 days a week in our San Francisco office) Compensation & Benefits: The standard base salary range for this position is $235,000 - $280,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-HYBRID AI-First Mindset at Glean: At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today -- prior Glean experience isn't required. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement. By clicking "Submit Application," I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.