onsite
Product Analytics Manager - Freshworks
Software Engineer
Lead product analytics initiatives, driving data‑driven decisions across the product lifecycle using SQL, Python, Tableau, and rigorous A/B testing to optimize user experience and business outcomes.
About the role
Key Responsibilities
- Design, implement, and maintain end‑to‑end analytics pipelines to capture product usage, retention, and revenue metrics.
- Collaborate with product, engineering, and marketing teams to define experiments, set hypotheses, and analyze A/B test results.
- Develop interactive dashboards and reports in Tableau to provide actionable insights to stakeholders.
- Translate complex data findings into clear, concise recommendations that influence product strategy and roadmap decisions.
- Mentor junior analysts and establish best practices for data quality, governance, and documentation.
Requirements
- 5+ years of experience in product analytics or a related data‑driven role.
- Proficiency in SQL for data extraction and manipulation, and Python for advanced analytics and automation.
- Hands‑on experience building dashboards in Tableau or similar BI tools.
- Strong understanding of A/B testing methodology and statistical significance.
- Excellent communication skills with the ability to present insights to non‑technical audiences.
Skills
sqlpythontableauproduct management