remote
Principal Systems Engineer - Major Incident Manager - The Home Depot
Systems Engineer
Lead the design, deployment, and support of enterprise‑scale infrastructure while managing major incidents and driving continuous improvement across network, hardware, and database platforms.
About the role
Key Responsibilities
- Develop and execute long‑term infrastructure strategy, aligning technology initiatives with business objectives.
- Lead major incident response, coordinating cross‑functional teams to resolve high‑impact outages and minimize downtime.
- Architect, implement, and maintain scalable network, hardware, and database environments, ensuring high availability and performance.
- Provide technical mentorship to junior engineers, fostering best practices in system design, automation, and documentation.
- Analyze operational data to identify trends, recommend optimizations, and drive continuous improvement.
Requirements
- 10+ years of experience in systems engineering, with a strong background in network, hardware, and database administration.
- Proven track record managing major incidents and leading incident response teams.
- Deep understanding of enterprise infrastructure, cloud platforms, and automation tools.
- Excellent communication skills and ability to influence stakeholders across the organization.
- Strong analytical mindset and experience with data‑driven decision making.