Principal Software Engineer, Platform Modernization - Live Nation Entertainment

Job Summary:

JOB DESCRIPTION – Principal Software Engineer, Platform Modernization

Location: Remote, United Kingdom

Division: Ticketmaster

Contract Terms: Permanent, full-time

THE TEAM

The Platform Modernization team builds software systems that improve the delivery, operations, and scalability of our infrastructure platform. The team is actively shipping and building the next generation of infrastructure self-service platforms at Ticketmaster. As a core part of our infrastructure strategy, the team builds internal tooling and automation platforms that reduce toil, accelerate delivery, and improve the developer and operator experience across the company. We leverage modern backend languages, Cloud-Native technologies, and infrastructure-as-code to empower service teams to manage their own environments with confidence and efficiency.

THE JOB

Are you passionate about building software that ships, gets adopted, and permanently changes how engineers work? We are looking for a Principal Software Engineer to join our Platform Modernization team. You will be the most senior engineer on the team and set the technical direction for a group of 2 lead engineers and 1 senior engineer. You are the technical anchor -- the person who enables the team to self-direct on implementation while you own architectural decisions and technical strategy.

In this role, you'll architect and implement automation tools and internal platforms that transform how our Infrastructure Group delivers and operates services. Your work will focus on delivering durable, maintainable software solutions that abstract infrastructure complexity and promote scale and autonomy.

The products you'll work on are real and in progress:

• Self-service Kubernetes platform -- a UI, CLI, and API for infrastructure consumers to manage namespaces, network policies, and deployments across on-prem and cloud clusters
• Infrastructure inventory and CRUD APIs -- programmatic access to infrastructure state across on-prem and cloud Kubernetes clusters
• Deployment standardization tooling -- ring promotion, automated change management, and progressive rollout systems
• Internal developer portal integration -- service catalog, team intelligence, and operational dashboards
• LLM-assisted governance tooling -- automated merge request review against infrastructure standards

This is an opportunity to shape platform strategy and build systems that have widespread internal impact across a 13-team infrastructure organization.

What success looks like at 6 months: The team is self-directing on implementation with your architectural guidance. You've shaped the technical roadmap, shipped meaningful work on at least one of the products above, and built trust with the existing team. You go to management for produ