JPMorgan Chase is on a journey to be the most recommended financial partner for small business owners in our communities as they start, run, and grow their business. This role is an opportunity to be at the forefront of building a best-in-class, integrated, digital-led P&C Insurance business within a leading financial services brand – focused on deepening relationships with our >7MM small business clients.
As a Principal Software Engineer at JPMorgan Chase within the Consumer & Community Bank, you will serve as the hands-on technical leader for a new AI-native insurance platform—designing core systems, writing production code, and establishing technical patterns and practices that will scale across the engineering organization. You bring deep expertise in agentic workflow design, LLM integration patterns, and AI-assisted development, and you lead by example—influencing adoption through technical excellence and coaching.
Job Responsibilities
- Architect and build the core technical systems for a digital insurance platform, including policy management, quoting engines, carrier integrations, and AI-powered customer experiences—writing production code for critical components and establishing patterns for the broader team
- Design and implement agentic workflows and LLM-powered features, establishing technical standards and integration patterns that enable AI-native development across the platform
- Promote adoption of AI-augmented engineering practices through hands-on technical leadership—conducting architecture and code reviews, pairing with engineers, and coaching teams on AI coding tools, agentic design patterns, and modern development workflows
- Architects and governs agentic AI-enabled engineering workflows (using enterprise-authorized tools within the work environment) to improve delivery speed, code quality, and operational outcomes at scale (e.g., AI-driven PR review assistance, test generation/maintenance, release readiness checks, incident triage and root-cause acceleration), while defining guardrails for validation, security, resiliency, and reuse across teams
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation at scale
- Identify and mitigate technology-related risks by implementing robust security measures, ensuring compliance with regulatory standards, and building systems for operational resiliency and stability
- Collaborate with architects, product owners, and engineering teams to evaluate emerging technologies, identify opportunities for technical improvement, and promote adoption of modern frameworks and tools