Principal Product Manager, Monetization

About the team

About the role

As a Principal Product Manager, Monetization, you'll own the commercial experiences that directly drive Zillow 's revenue — the moments that take a real estate professional from interest to purchase to long-term value. This is high-ambiguity, high-stakes work: you'll set strategy, align diverse stakeholders, and make the tradeoffs that shape how monetization scales across a growing portfolio of professional software products.

The right person for this role is not only strong with customer-facing UX or roadmap execution; they are equally comfortable working through the underlying systems complexity of onboarding, entitlements, pricing, billing, contracts, and enterprise purchasing models.

You Will Get To:

Define and drive product strategy in a high-stakes, cross-functional environment, shaping direction in partnership with senior leaders across the company.

Own a multi-quarter monetization roadmap end-to-end, from discovery and definition through launch and iteration.

Define and evolve self-serve and sales-assisted monetization experiences that reduce friction, improve activation, and increase time-to-value for real estate professionals.

Shape reusable monetization capabilities that can support multiple products and business models, rather than bespoke implementations for a single surface or team.

Drive cross-functional alignment across product, engineering, design, sales, finance, legal, and operations, keeping complex, multi-team programs moving without direct authority.

Partner with engineering and data science to define what success looks like and build the measurement systems to track it, including funnel performance, operational burden, and customer outcomes.

Implement durable customer insight mechanisms that keep the voice of the customer present throughout the product lifecycle.

Help shape scalable monetization systems that can support complex customer structures, account hierarchies, and multi-party purchasing workflows.

Who you are

8+ years of product management experience with direct ownership of complex, cross-functional product areas.

Demonstrated track record driving monetization, marketplace, or platform programs at scale, ideally in B2B or B2B2C contexts.

Experience owning complex monetization systems, such as shopping, onboarding, entitlements, billing and payments, pricing, or packaging.

Principal-level judgment: proven ability to define product strategy, sequence multi-quarter roadmaps, and navigate ambiguity in fast-moving organizations.

Strong cross-functional influence skills: experience aligning engineering, design, sales, finance, legal, and operations around a shared roadmap and driving decisions without direct authority.

Strong product and business judgment: comfortable sizing business impact, identifying measu