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Principal Product Manager, AI Platform & Agentic Experience

As a Principal Product Manager, AI Platform & Agentic Experience, you will own the full AI platform portfolio, driving AI-enabled UX, AI agents, and AI in data processing from concept to production. You will also lead the agentic product strategy, manage platform architecture commitments, and contribute to vendor market growth.

About the role

AI Platform & Agentic Experience (60%)

Own the complete AI platform portfolio across three categories: AI-enabled UX, AI agents (MCP/agentic automation), and AI in data processing.
Drive embedded AI features from internal alpha through production — managing rollout criteria, prompt iteration, success rate thresholds, and the decision framework for when each feature is ready for customer availability.
Define and maintain Redox's AI investment framework: KPIs, rollout criteria, cost guidelines, and the research agenda for what we still need to learn (monitoring, agentic loops, RAG, re-prompting).
Manage beta relationships for agentic use cases across multiple customer segments.
Lead Redox's agentic product strategy — starting with the MCP Server as the current foundation, expanding into native agent support for high-value customer workflows throughout 2026, with a clear 2027 vision & roadmap.
Equip sales and CS to position Redox's AI platform story accurately.

Platform Architecture & Commitments (25%)

Scope and drive overall platform features required to unlock new use case, channel partnerships, & commercial success in the Enterprise customer base.
Ensure complex infrastructure work (VPN configurations, multi-tenant patterns, integration partner requirements) is scoped clearly and investments are made with commercial need.

Vendor Market Lead (15%)

Partner with GTM & Customer Success to enable vendor customer growth (both new business and expansion).
Contribute to use case development, customer segmentation, & field enablement to close high-value Enterprise vendor deals.

CompanyRedox

DepartmentProduct

LocationMadison, United States

Experience8+ years

Tenurefull-time

LevelLead

Posted June 7, 2026

About the role

AI Platform & Agentic Experience (60%)

Own the complete AI platform portfolio across three categories: AI-enabled UX, AI agents (MCP/agentic automation), and AI in data processing.
Drive embedded AI features from internal alpha through production — managing rollout criteria, prompt iteration, success rate thresholds, and the decision framework for when each feature is ready for customer availability.
Define and maintain Redox's AI investment framework: KPIs, rollout criteria, cost guidelines, and the research agenda for what we still need to learn (monitoring, agentic loops, RAG, re-prompting).
Manage beta relationships for agentic use cases across multiple customer segments.
Lead Redox's agentic product strategy — starting with the MCP Server as the current foundation, expanding into native agent support for high-value customer workflows throughout 2026, with a clear 2027 vision & roadmap.
Equip sales and CS to position Redox's AI platform story accurately.

Platform Architecture & Commitments (25%)

Scope and drive overall platform features required to unlock new use case, channel partnerships, & commercial success in the Enterprise customer base.
Ensure complex infrastructure work (VPN configurations, multi-tenant patterns, integration partner requirements) is scoped clearly and investments are made with commercial need.

Vendor Market Lead (15%)

Partner with GTM & Customer Success to enable vendor customer growth (both new business and expansion).
Contribute to use case development, customer segmentation, & field enablement to close high-value Enterprise vendor deals.