Platform Support Specialist SAP HANA & CCH Tagetik

PLEASE NOTE:

• It is a remote position.

Job Description:

We are seeking a highly motivated and skilled PlatformSupport Specialist to join our team and provide implementation and technicalsupport for the Wolter Kluver CCH® Tagetik for SAP HANA® platform. The idealcandidate will play a critical role in ensuring the seamless operation,integration, and optimization of the platform, enabling clients to achievesuperior financial performance and reporting capabilities.

Key Responsibilities:

Platform Support and Maintenance:

• Provide technical support for the CCH® Tagetik for SAP HANA®platform, ensuring optimal performance and uptime.
• Troubleshoot and resolve issues related to data integration,metadata synchronization, and reporting.
• Monitor system performance and proactively address potentialissues.

Integration and Data Management:

• Manage and optimize the integration of SAP S/4HANA® andnon-SAP HANA data sources using SAP HANA Smart Data Access (SDA) and SAP SmartData Integration (SDI).
• Automate data and metadata extraction, mapping, andsynchronization from SAP S/4HANA® tables and other systems.
• Ensure real-time data access and reporting capabilities.

Client Support and Training:

• Collaborate with clients to understand their business needsand provide tailored solutions using the CCH® Tagetik platform.
• Train clients on platform functionalities, includingfinancial close, consolidation, planning, and reporting processes.
• Act as a liaison between business and technical teams to ensuresmooth communication and issue resolution.

System Optimization and Enhancements:

• Utilize AI and machine learning tools to enhance closeprocesses, including AI matching, anomaly detection, and driver-based analysis.
• Support the expansion of the platform's capabilities (e.g.tax compliance, and integrated disclosure).

Collaboration and Documentation:

• Work closely with cross-functional teams, including IT,finance, and operations, to ensure seamless platform integration andfunctionality.
• Document processes, workflows, and solutions to maintain aknowledge base for internal and client use.

Requirements

Qualifications:

• Education: Bachelor's degree in computer science,Information Technology, Finance, or a related field.
• Experience:
• 3+ years of experience in supporting SAP HANA or similarplatforms.
• Familiarity with SAP S/4HANA®, SAP Analytics Cloud,
• Experience with financial close, consolidation, planning,and reporting processes.

Technical Skills:

• Proficiency in SAP HANA Smart Data Access (SDA) and SAPSmart Data Integration (SDI).
• Knowledge of metadata management and integration routines.