Platform Solution Engineer - Alkami Technology, Inc.

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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You will:

Translate business requirements into scalable system configurations aligned with best practices

Configure and deploy backend settings for financial institutions using tools such as JSON and Postman

Design sustainable solutions that balance customer requests with platform guidelines and long-term stability

Partner closely with Implementation Managers to ensure requirements are clearly understood and accurately executed

Collaborate with Activation Engineers to ensure configurations align with core integration requirements and constraints

Provide client-facing support when deep functional or technical expertise is required

Configure and validate third-party integrations during implementation

Collaborate with Product and Engineering to submit detailed enhancement requests and well-documented bug reports

Test and validate new product functionality pre-GA to ensure quality and implementation readiness

Maintain clear documentation of configuration decisions, constraints, and customer-specific setups

Manage multiple concurrent implementations while maintaining strong attention to detail and quality

What Success Looks Like

In the first 6–12 months, a successful Platform Solution Engineer will:

Independently configure customer environments with minimal oversight

Build increasing functional expertise across deposit account opening workflows and core variations

Deliver clean, well-documented configurations that minimize rework and post-launch issues

Identify potential configuration risks early and partner with IMs and ACTIs to mitigate them

Demonstrate strong judgment in balanci