Platform Professional Services Principal Consultant

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike Services is seeking a Platform Professional Services Principal Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Professional Services Principal Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications.

What You'll Do:

Deployment and Operations activities may include:

Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications

Assist customer with operationalizing all modules of the Falcon platform

Troubleshoot customer issues across small to large enterprises

Utilize and engineer native and 3rd party software deployment technologies

Develop scripting and application solutions using Falcon APIs

Customer project planning and status

Work closely and collaboratively with customer information technology teams

Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management

Assist customers with the integration of CrowdStrike into existing tools

Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors

Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral

Develop and lead skills workshops for the Platform Professional Services team

Ability to travel up to 25% of the time

What You'll Need:

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 10 years of experience performing IT deployments or in an end user/customer environment, as wel