the organization is a SaaS company with a 150-engineer org and an AWS Partnership (Azure partnership incoming). Platform Engineering owns the cloud infrastructure, CI/CD, observability, and reliability foundation that every product team at CX builds on. We're hiring an Engineering Manager to lead one of our platform squads.
This is a hands-on management role. You'll spend the majority of your time leading a team of 4–8 platform engineers running 1:1s, owning delivery, shaping operational excellence, hiring, and growing people but you will stay close enough to the work to review IaC, make architecture calls, and participate in incident response when it matters. If you want a pure people-only role, this isn't it. If you'd rather be heads-down writing Terraform 90% of the time, our Senior Platform Engineer (L4 IC) role is a better fit.
How The Role Splits
- 60% Management & Delivery: You run weekly 1:1s, own performance and growth for each engineer, and manage team capacity and roadmap delivery.
- 40% Hands-on Technical: You review critical IaC and architecture decisions, participate in major incident response, contribute to RFCs/ADRs, and stay credible enough to make technical judgment calls. You are NOT expected to be on the primary on-call rotation (escalation only).
Roles And Responsibilities
People (primary responsibility)