About the Role and People Team
At Cloudflare, we are helping build a better Internet, and our People Team is at the heart of that mission. We are looking for a highly organized, tech-savvy People Team Intern who is passionate about the intersection of Human Resources and Artificial Intelligence.
You will be embedded in one of these global HR functions to drive project efficiency and help us pioneer the use of AI in the workplace:
- People Operations: Manages the administrative and operational aspects of the employee lifecycle, ensuring smooth HR processes and employee support.
- Talent Acquisition: Partners with managers to source, attract, and recruit top talent to fill open positions.
- HR Business Partners: Serve as trusted advisors, who leverage deep business acumen to understand, influence, and operationalize business strategy to drive results and execute on key initiatives.
- Talent Growth & Enablement: Designs and delivers programs and resources to develop and retain critical talent, foster professional growth, and amplify career advancement.
- Benefits: Designs, manages, and administers employee benefits programs to attract and retain talent, ensure regulatory compliance, and support employee well-being while optimizing company costs. Serves as a strategic partner to multiple stakeholder groups.
What You’ll Do
- Project Management & Execution: Support end-to-end project lifecycles for People Team initiatives. You will keep timelines on track, manage stakeholders, and ensure no detail is overlooked.
- Process Optimization: Identify manual HR workflows and leverage AI solutions to automate and improve them. You will explore ways to use generative and agentic AI to streamline employee communications and internal documentation. You will also work on system automation projects and help with system testing.
- Data-Driven Insights: Analyze people data to identify trends in hiring, retention, and employee engagement. You’ll use these insights to make recommendations to leadership.
- Knowledge Management: Maintain and audit our internal documentation and knowledge base, ensuring that employees have access to the most accurate, up-to-date information.
- Internal AI Advocacy: Become a power user and internal champion for our proprietary tools helping the team leverage these platforms for smarter decision-making.
Desirable Skills, Knowledge, and Experience
- Currently pursuing a Bachelors degree (open to all majors) or relevant HR program.
- Exceptional Organization: You are the person who has a spreadsheet for everything. You can juggle multiple projects without dropping the ball.
- Detailed-Oriented Mindset: You catch the data integrity issues others miss and care deeply about the "small things" that impact employee experience.
- AI Fluency: You are familiar with AI tools and how they can be applied to improve business processes and improve team efficiencies. Experience with LLMs or automation tools is a major plus.
- Data Literacy: You are comfortable analyzing data and understand how to use it to tell a story or solve a problem.You are a master of spreadsheets and data visualization.
- Adaptability: You thrive in a fast-paced environment and are comfortable pivoting between different teams and priorities.
- Communication: Strong written and verbal skills, with the ability to explain complex processes simply.
- Ability to commit to a minimum 12 week summer internship.
- In office 3-5 days a week in Austin office.
Bonus Points
- Experience managing internal Wikis (e.g., Confluence, Notion).
- Familiarity with HR compliance, processes, program administration, and tools.
- A background in Project Management (PMO) or Business Operations.