remote
Pega AI & Customer Decision Hub Software Engineer Consultant - First Citizens Bank
Software Engineer
Remote consultant role designing, configuring, and implementing Pega AI and Customer Decision Hub solutions, handling integration, troubleshooting, and end‑to‑end delivery with minimal supervision.
About the role
Key Responsibilities
- Design and configure Pega AI models and Customer Decision Hub rules to meet business objectives.
- Develop integrations between Pega platforms and external systems using REST APIs, Java, and SQL.
- Perform end‑to‑end implementation, including development, testing, and deployment of AI‑driven decisioning solutions.
- Troubleshoot and resolve performance, data, and logic issues across Pega AI and CDH components.
- Collaborate with business analysts and stakeholders to translate requirements into technical specifications.
Requirements
- 5+ years of hands‑on experience with Pega Platform, specifically AI and Customer Decision Hub modules.
- Strong proficiency in Java, RESTful services, and SQL for integration and data manipulation.
- Demonstrated ability to architect, develop, and deploy end‑to‑end Pega solutions with minimal supervision.
- Solid understanding of BPM concepts and best practices.
- Excellent problem‑solving skills and ability to work independently in a remote environment.