Partner Success Manager with German Cloud & Infrastructure - virtuozzo

Partner Success Manager – German-speaking

Location: Remote in Europe Language requirement: Fluent German and English Employment type: Contractor

About Virtuozzo

Virtuozzo is a leader in infrastructure system software for AI. We provide an optimized operating system, orchestration, virtualization, storage, and management technologies to service providers, SaaS companies, and enterprises. Our technology helps customers build, monetize, and operate cloud services on their own infrastructure, under their own brand, and on their own terms.

The Opportunity

Virtuozzo is looking for a German-speaking Partner Success Manager to grow and strengthen relationships with Cloud Service Providers, Managed Service Providers, hosting companies, and infrastructure partners across the DACH region and wider Europe.

This role sits at the intersection of customer success, account growth, partner management, and commercial strategy. You will take ownership of a portfolio of existing partners, helping them achieve stronger adoption, greater commercial success, and long-term value from Virtuozzo technologies.

Your goal will not simply be to maintain relationships. You will understand each partner’s business model, technical environment, growth priorities, and market challenges, then work with them to improve adoption, increase revenue, reduce churn risk, and identify opportunities for expansion. You will serve as the main commercial and relationship point of contact for your assigned partners while coordinating closely with Technical Account Management, Support, Sales Engineering, Product, Marketing, and Finance.

What You Will Do

• Own and develop relationships with German-speaking partners across the DACH region and wider Europe.
• Build a strong understanding of each partner’s business model, customer base, service portfolio, infrastructure environment, and commercial objectives.
• Develop and execute structured partner growth plans focused on retention, adoption, upsell, and cross-sell.
• Identify opportunities to expand the use of Virtuozzo products, services, capacity, and platform capabilities.
• Manage renewals and support commercial discussions related to contract scope, product usage, and future growth.
• Monitor partner health, satisfaction, engagement, usage, revenue performance, and churn risk.
• Conduct regular business reviews and QBRs with partner stakeholders.
• Ensure partners understand the value, roadmap, and commercial opportunities available across the Virtuozzo product portfolio.
• Support partner onboarding, product adoption, new service launches, and expansion into additional environments or locations.
• Coordinate complex partner needs across Technical Account Management, Support, Engineering, Product, Marketing, and Sales.
• Ensure escalations are handled with clear ownership, communication, and follow-through.