Partner Lab Support Engineer

As a Partner Lab Support Engineer, you will be responsible for providing technical support to our partner labs, ensuring the smooth operation of our equipment and software. You will work closely with our engineering teams to resolve technical issues, develop and implement solutions, and provide training and documentation to our partners. This role requires strong technical expertise in Python, Node.js, Machine Learning, and AWS, as well as excellent communication and problem-solving skills.

Key Responsibilities

• Provide technical support to partner labs, including troubleshooting and resolving technical issues
• Develop and implement solutions to technical problems, working closely with engineering teams
• Provide training and documentation to partners on our equipment and software
• Collaborate with cross-functional teams to ensure seamless integration of our technology
• Stay up-to-date with the latest developments in Python, Node.js, Machine Learning, and AWS

Requirements

• 3+ years of experience in a technical support or engineering role
• Strong technical expertise in Python, Node.js, Machine Learning, and AWS
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Bachelor's degree in Computer Science or related field