Network Operations Engineer, Network English - Google

Minimum qualifications:

• Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience.
• 2 years of experience in DWDM or TCP/IP or system design operations methodology.
• Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment.
• Ability and willingness to work in a rotating shift environment within a network operations center.
• Ability to communicate in English fluently to support client relationship management in this region.

Preferred qualifications:

• Experience in Layer 1 optical transmissions, Layer 3 routing (TCP/IP), wireless networking, network design, or operations within a service provider or enterprise, including proficiency with EMS/NMS systems.
• Experience with Unix/Linux system administration with scripting or coding skills.
• Understanding of TCP/IP and routing protocols (OSPF, IS-IS, BGP, MPLS), combined with experience in ISP network operations or enterprise/IT infrastructure support.
• Ability to troubleshoot methodology and implement creative problem-solving approaches under pressure.

Responsibilities

• Respond to network outages by providing a diagnosis of Layer 1 to Layer 3 network errors and initiate and complete network repairs.
• Use and develop workflows and systems to diagnose optical Layer 1 and Layer 3 network issues to completion.
• Participate in 24/7 global team shift rotations.
• Provide remote support for field operations related to network repairs.
• Interface with level customers, communicating repair status and updates as needed.