Network DevOps Engineer San Pedro Garza Garc a, Nuevo L on, MX, 66265 - SAP

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Role requires candidate to attend office 3 days a week in Monterrey or Mexico City.

SAP is seeking a Senior Network DevOps Engineers to design, implement, and automate network infrastructure while also participating in operational activities. Ideal candidates will have a strong understanding of modern data‑center networking and the ability to administer and troubleshoot complex network environments to deliver exceptional support to our customers.

If you are a Networking Engineer (f/m/d) with experience in Routing & Switching and Data Center Technologies , and you want to be part of a global team supporting world‑class Cloud Operations, you could be the perfect match for this role.

We are currently undergoing a major transformation within Global Cloud Infrastructure and Delivery – Network Engineering , so flexibility and adaptability as the team evolves are essential. You must demonstrate the ability to succeed in a DevOps, agile, and team‑oriented environment .

As part of a shared resource pool, the ability to manage multiple competing demands is key. Our 24×7 high‑availability, high‑change‑throughput environment focuses on:

• Project Engineering – As a member of the Network Engineering Team, responsible for planning, designing, implementing, and documenting project work. This includes providing support during and after implementation, as well as troubleshooting.
• Incident Management – Handling the next tier of escalation beyond the help desk and prior to involvement from dedicated stack engineers.
• Change Management – Supporting the transition from manual to automated execution wherever possible and assisting with planning and manual execution when needed.
• Problem Management – Performing root‑cause investigation from a technology perspective and executing corrective or preventive actions that arise from RCAs.

What you will do

• Participate in project planning, design, and change implementation.
• Support complex change preparation and execution.
• Operate and maintain data center cloud networks, monitor performance, track significant issues, and perform hardware/software upgrades as required.
• Develop Network Automation playbooks.
• Respond to and resolve monitoring alerts and customer tickets in a timely manner.
• Implement continual improvement actions driven by the problem management process.
• Provide senior‑leve