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Mobile Device Technology Specialist
Software Engineer
Lead mobile device strategy for a citywide technology organization, managing iOS and Android platforms, deploying MDM solutions, ensuring security compliance, and troubleshooting enterprise mobility challenges to support public safety and digital government services.
About the role
Key Responsibilities
- Design, implement, and maintain mobile device management (MDM) solutions for iOS and Android across the organization.
- Collaborate with cross‑functional teams to define device policies, security standards, and compliance requirements.
- Deploy and support mobile applications, ensuring seamless integration with enterprise services and data protection.
- Diagnose and resolve device, network, and application issues, providing timely support to end users.
- Monitor device usage, generate reports, and recommend improvements to enhance productivity and security.
Requirements
- 3+ years of experience managing enterprise mobile devices in a large, complex environment.
- Proficiency with MDM platforms (e.g., Microsoft Intune, VMware Workspace ONE, MobileIron).
- Strong knowledge of iOS and Android operating systems, app deployment, and security best practices.
- Excellent troubleshooting, communication, and documentation skills.
- Ability to work independently and collaborate across multiple teams.