remote
Mining Technology Implementation Specialist - Finning
Software Engineer
Lead the deployment and support of Caterpillar mining and construction software and hardware, ensuring seamless installation, operation, and troubleshooting for field teams and customers in a continuous 14x14 shift environment.
About the role
Key Responsibilities
- Lead the installation, configuration, and commissioning of Caterpillar mining and construction software and associated hardware across multiple sites.
- Provide on‑site and remote technical support to operations and support teams, diagnosing and resolving software and hardware issues.
- Collaborate with field crews to optimize system performance, conduct training sessions, and develop best‑practice documentation.
- Monitor system health, perform preventive maintenance, and coordinate upgrades or patches with vendor support.
- Document all support activities, generate status reports, and contribute to continuous improvement initiatives.
Requirements
- Proven experience with Caterpillar mining software suites and related hardware platforms.
- Strong troubleshooting skills in a field‑operations environment, with ability to work 14x14 shifts.
- Excellent communication and training abilities for end‑user support.
- Self‑motivated, detail‑oriented, and able to work independently in remote locations.
Skills
operations management