Media Systems Engineer

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Media Systems Engineer works within the 2U Learning division as the resident expert in media post-production workflows and best practices. They will serve as the system administrator for the post-production environment including 2U’s enterprise media asset management system, media storage solution, and all ancillary post-production related equipment and peripherals that enable workflows including ingest, transcoding, video editing, motion graphics, audio mixing, color correction, video quality assurance, and final delivery. This pivotal role will be a key liaison between 2U post production teams across product lines including Graduate and Undergraduate Degrees, Executive Education, and edX.

This role will collaborate with internal 2U departments including Engineering, Production Innovation, Learning Technology, and IT, as well as external post production vendors, our systems integration partner, and product suppliers to ensure continued proper protocols as they relate to security, ongoing maintenance, updates, and enhancements to post production systems. This person will also work with the Media Systems Specialist to provide guidance and delegate day to day responsibilities. This person is a passionate media and tech enthusiast, constantly monitoring and absorbing media production and ed-tech industry norms, as well as the latest technical solutions including hardware, equipment and post-production related software. The person in this role will aid in determining 2U’s media and video technological vision, implementing media technology strategies, and ensuring that the technological resources are aligned with the company's business needs.

Responsibilities Include, But Are Not Limited To:

1. Serve as global Administrator and in-house SME for media/video post-production systems including media asset management solution, AWS storage infrastructure in partnership with 2U IT/Engineering, and all media-related equipment and peripherals

• Monitor performance and maintain post-production systems according to established requirements.
• Develop and maintain collaborative relationships with internal stakeholders and external vendors who are users within 2U’s MAM environment.
• Main liaison between 2U, post-production vendors, systems integration partner, and product suppliers for ongoing required support and troubleshooting of system anomalies.
• Provide technical expertise for all post-product