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MarTech AI Solution Architect - Capgemini
Solutions Architect
Lead the design and delivery of AI‑enabled marketing and customer engagement solutions for regulated enterprises, blending MarTech expertise with GenAI and modern architecture to transform customer experience.
About the role
Key Responsibilities
- Architect end‑to‑end AI‑powered marketing solutions that meet regulatory and security requirements for financial services and other regulated sectors.
- Collaborate with product, data science, and engineering teams to integrate GenAI models into marketing platforms, ensuring seamless customer experience flows.
- Define and implement modern marketing architecture, including data pipelines, event‑driven integration, and cloud‑native deployment.
- Lead solution design workshops, translating business needs into technical specifications and proof‑of‑concepts.
- Advise clients on best practices for AI governance, bias mitigation, and compliance with industry regulations.
Requirements
- 5+ years of experience in MarTech architecture, with a strong focus on AI/GenAI integration.
- Proficiency in cloud platforms (AWS, Azure, or GCP) and experience deploying AI models at scale.
- Deep understanding of marketing data, customer journey mapping, and experience with CDPs, MDM, and event‑driven architectures.
- Excellent communication skills, able to translate complex technical concepts to non‑technical stakeholders.
- Experience in regulated industries (financial services, healthcare, or similar) is highly desirable.
Skills
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