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Manufacturing IT Support Engineer - Tata Consultancy Services (TCS)
Systems Engineer
Provide technical support for manufacturing systems, handling incident triage, stakeholder communication, and service‑management processes while developing and maintaining .NET‑based applications and SCADA integrations.
About the role
Key Responsibilities
- Triages and resolves incidents across manufacturing IT platforms, coordinating with cross‑functional teams to meet SLA targets.
- Develops, enhances, and maintains applications using .NET, .NET Core, ASP.NET, and VB.NET.
- Integrates and supports SCADA systems, ensuring reliable data acquisition and control.
- Manages stakeholder communications, provides regular status updates, and contributes to operational reporting.
- Follows ITIL service‑management processes (Incident, Change, Problem, Capacity) to ensure consistent delivery quality.
Requirements
- Strong experience as a .NET developer with hands‑on work in .NET Core, ASP.NET, and VB.NET.
- Proficiency with SCADA platforms and real‑time manufacturing environments.
- Solid database skills in SQL and Oracle, including query optimization and schema design.
- Experience applying ITIL service‑management practices and maintaining SLA compliance.
- Effective communication and stakeholder‑management abilities.