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Manual QA Engineer Frontline Feature & Support Testing - HeadSpin

QA Engineer

Responsible for deep functional and exploratory testing of new features and production issues, creating detailed test plans, validating backend data and document workflows, and coordinating with automation engineers to ensure quality across distributed systems.

About the role

Role Summary

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

• Execute manual testing

Create high-quality test cases (Test Plans, traceability)

• Validate backend data using:

SQL Server Management Studio

• Validate file integrations using:

Using internal tools

• Capture evidence and defects:

Using internal tools

• Perform:

Exploratory testing
Feature Testing
Regression Testing
Assist with UAT as needed
Workflow validation across distributed systems.

• Validate document outputs and compliance workflows using:

Azure Document Intelligence
Reproduce and validate customer issues
Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
Frontline support for hot fixes and patches
Demo new features and fixes to Compliance, Customer or Product teams.

Required Skills

• Strong manual testing experience

• Excellent attention to detail

• Ability to test complex workflows

Nice to Have

Mortgage/FinTech experience.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin , please treat it as fraudulent and report it immediately to hr@headspin.io

Originally posted on Himalayas