remote
Manager, Social Analytics & Engagement
Software Engineer
Lead social analytics and engagement initiatives, turning audience data into actionable insights, managing community interactions, and monitoring competitors to drive strategic decisions and growth.
About the role
Key Responsibilities
- Design and execute measurement frameworks for social platforms, translating raw data into clear audience insights and performance dashboards.
- Develop and maintain best‑practice guidelines for community management, fostering active, supportive, and on‑brand user interactions.
- Conduct ongoing competitive monitoring, benchmarking social tactics, content trends, and engagement metrics against industry peers.
- Collaborate with product, marketing, and content teams to align social strategies with broader business objectives and inform roadmap decisions.
- Present findings and recommendations to senior leadership through compelling visualizations and concise reports.
Requirements
- 5+ years of experience in social media analytics, community management, or related fields.
- Proficiency with analytics tools (e.g., Sprout Social, Brandwatch, Google Data Studio) and strong data‑visualization skills.
- Demonstrated ability to synthesize quantitative and qualitative data into strategic recommendations.
- Excellent communication and storytelling abilities, with experience presenting to cross‑functional stakeholders.
- Strong organizational skills and a proactive, results‑oriented mindset.
Skills
software developmentsystem designproblem solving