Manager, Service & Repair, Global Business Product Owner BPO
Manager role for Service & Repair, Global Business Product Owner at Johnson & Johnson, focusing on healthcare innovation and MedTech solutions.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Job Sub Function:
Job Category:
All Job Posting Locations:
Job Description:
We are searching for the best talent for a Manager, Service & Repair – Global Business Product Owner (BPO) to join our MedTech team.
Purpose:
We are seeking a Global Business Product Owner (BPO) to lead Service & Repair capabilities within the Butterfly CXM transformation.
This role serves as the voice of the business , owning requirements, process development, and adoption digital solutions globally. Over a two-year duration (with potential to extend), the BPO will partner across Business, IT, and Program teams to ensure solutions are well-defined, delivered successfully, and fully adopted—driving measurable improvements in service efficiency and customer experience.
You will be responsible for:
Business Ownership & Delivery
Change, Adoption & Communications
Training & Enablement
Execution & Continuous Improvement
Posted June 6, 2026