Manager - Quality Assurance - Granicus

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Job Summary

The Granicus Quality Engineering Manager drives our teams to produce excellent software. As a Quality Engineering Manager at Granicus you will work with smart, driven QA engineers to enable their learning and growth. In this role, you will help shape our testing and quality process. Your ideas about culture, process, and technical decisions of all sizes will be highly valued. You will collaborate on process and high-level thinking and care deeply about software quality and people management, with an emphasis on psychological safety.

What Your Impact Will Look Like

• Help refine our existing processes around Quality Engineering, and champion these processes throughout the entire organization
• Demonstrated knowledge of general accounting and fund accounting principles is required. Experience with accounting processes specific to Puerto Rico municipalities is considered a significant asset but is not mandatory.
• Fluency in SPANISH language would be a great added advantage
• Strong experience using AI tools to implement automated tests (preferably Cursor, Playwright AI, Robot framework, etc.).
• Advocate for automated testing and converting all manual tests to automated tests.
• Identify metrics for QE success, and report on these metrics inside and outside the engineering group including measuring improvements in automation efficiency, test coverage, and defect detection enabled by AI.
• Be responsible for career development of QEs within your group
• Ru