onsite

Manager, Level 2 Technical Support - Arch Systems

Software Engineer

We're looking for a Software Engineer focused on delivering exceptional customer experiences. This manager role requires 5+ years of relevant experience.

About the role

Manager, Level 2 Technical Support at Arch Systems.

Key technologies: Customer Support, Communication, Problem Solving.

Key Responsibilities

Design, develop and maintain scalable software systems
Write clean, well-tested and documented code
Participate in code reviews and contribute to engineering best practices
Collaborate with product and design teams to deliver features

Requirements

5+ years of relevant experience in software engineer
Experience with software design patterns and architecture
Solid understanding of data structures and algorithms

Skills

customer supportcommunicationproblem solving

CompanyArch Systems

DepartmentSupport

LocationNew Zealand

Experience5+ years

Tenurefull-time

LevelManager

Posted July 24, 2026