Managed Security Services Engineer - ffive

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Managed Security Services Engineer (Bot Defense)

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Our Managed Services Security Operations Center (SOC) is the epicenter of dynamic security events; clients under siege daily, with new attacks and attack vectors evolving continuously.

You will partner collaboratively with seasoned engineers to keep our customers safe and stop malicious automation . As part of our Global SOC team, you will be responsible for providing real-time oversight into protection, detection , and mitigation strategies for our customers. The Bot Defense Security Analyst is a customer facing , traffic analyzing position .

When not unravelling security issues, you may spend time mentoring and training colleagues, troubleshooting processes, and spreading security knowledge throughout the business or investigating new attacks and defenses.

A contender for this role possesses a passion for information security, enjoys solving problems and sharing knowledge with others, excels under pressure, and is continuously looking for opportunities for personal and team improvement.

Attractions of the Job

The Security Operations Center is a critical component of the Security & Distributed Cloud Portfolio. Our expert Security Analyst s defend a wide spectrum of companies from online fraud, DDoS (Distributed Denial of Service), Application layer, and other security threats.

You will work side-by-side with some of the finest Security Analysts in the world, leveraging the best security products available, defending against attacks in real-time, analyzing industry trends, and innovating new protections against a variety of evolving threats and vulnerabilities.

What will you do?

Investigate alerts into potential threats both mitigated and unmitigated, ensuring our customers are protected

Interact directly with customers who are under attack via phone, email , and/or ticketing systems

Provide proactive and real-time guidance to customers on security protocols and defensive security response

Document actions taken in incident management systems, knowledge base, or ticketing systems as required

Establish yourself as a trusted security advisor internally and externally

Engage and support cross-functional teams