Machine Learning Product Manager - refurbed

Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 23 European countries and having surpassed €2Bn in GMV — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company and have been recognised as a Top DACH Employer by Kununu for three consecutive years.

Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions.

If you thrive in an environment that values momentum, ownership, and impact, you’ll feel at home here. We’re a fast-paced, high-performance team that works hard and challenges itself everyday. To enable this high-performance every team member enjoys full autonomy over their location (we’re remote-first).

We're looking for a Machine Learning Product Manager to lead the strategy and execution of refurbed ’s intelligent decision-making capabilities. Working closely with Data Science, Engineering, Growth, Commercial, and Marketplace teams, you'll turn complex business challenges into scalable, ML-powered product solutions.

This is a strategic and technical role where you'll define how intelligent systems make decisions, balance automation with human oversight, and drive measurable business impact through data-driven optimization and experimentation.

WHO YOU ARE:

• 5+ years of product management experience, with a few years in ML, AI or algorithmic decisioning.
• Strong ability to work with Data Science and Engineering teams on ML-powered products, including translating business problems into model objectives, product requirements, and measurable outcomes.
• Experience with marketplace dynamics, pricing systems, recommendation systems, ad tech, ranking is a strong plus.
• Excellent analytical skills and a strong understanding of experimentation
• Ability to reason through complex commercial trade-offs
• Strong technical fluency: you do not need to be a data scientist, but you should be comfortable discussing data pipelines, model inputs and outputs, model evaluation, experimentation design, system constraints, and technical trade-offs.
• Experience working with ambiguous, cross-functional, and highly strategic product areas where the right solution is not obvious from the start.
• Strong stakeholder management skills, with the ability to align teams that may have different goals, incentives, and operating rhythms.
• A structured, outcome-oriented approach to product discovery and delivery.
• Excellent communication skills and the ability to make complex systems understandable, actionable, and inspiring.
• Passion for sustainability, marketplaces, AI, and building intelligent systems that create real-world business impact.

Location & eligibility: This role is open to candidates based in Europe (including UK) only with a