About the Company
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
What will you do:
- Understanding project briefs and client requirements, and maintain local records of the aforementioned
- Work with a range of text, speech, and other types of data
- Deliver high-quality labelled data (annotations) using in-house tools based on the guidelines provided
- Quality checking the annotated data and assisting in training/managing data annotation resources
- Work closely with annotators from across the globe to ensure the quality of work
- Understanding the AI processes, analyze and create eligible data exports meant for ML training and testing
What makes you qualified?
- Full-time bachelors in either of the following specializations: Commerce/Communication/Advertising/PR/Engineering
- 0-2 years of experience as a data analyst, social media analyst or client servicing/success
- For freshers, it could be a plus if you have had a project in data analysis, social media, client servicing, report building, and analysis.
- Pattern recognition skills to identify and analyze intricate patterns within large and diverse data sets
- Good written and verbal communication skills - this includes the ability to comprehend and articulate things. An ideal candidate should be able to create case studies, write project briefs, and make process charts
- Organizational and Interpersonal skills to keep the work well recorded, stored, have clarity of project tenure, make timely follow-ups or outreach needed