Lead Technical Program Manager - Visa

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Job Description

Lead Technical Program Manager for Visa Commercial Solutions will provide oversight and governance on cross-functional delivery of the VCS programs & initiatives as well as ensure seamless and timely planning, prioritization and execution, leveraging the Visa Agentic Tool Chain (VATC). This role is critical for a successful delivery of the 2030 Strategic objectives and milestones on the product & technology roadmap.

The person must possess a can-do attitude, a growth-oriented mindset, process-focused and an ability to deal with change and ambiguity. Candidates must have a high technical background, extremely data centric and analytical, and be willing to learn new technologies, leverage Claude Code, Gen AI and other Agentic AI technologies to optimize and govern the programs. (S)he must understand the products and solutions being developed and possess a keen business acumen. Experience in Enterprise Operational methodologies (Agentic, Agile, Stage gate) is highly preferred.

Responsibilities:

Deep expertise in steering and implementing large scale product development transformations from ground up and act as a point of contact with geographically disbursed teams where risk and ambiguity is high, and outcome driven.

Manage the team’s growth, learnings, and overall development while aligning with the organization’s and PMO’s goals.

Partner with Product & Technology leads to drive and ensure effective Annual Operational Planning, Quarterly Product Reviews and program reviews leveraging Visa Enterprise tools (GitHub, ServiceNow, Clarity, Power BI, Jira/Jira Align).

Help and facilitate prioritization of Initiatives & Epics (Product requirements) that align to the Objectives & Business Results (OKRs) and available workforce capacity.

Manage resource rosters for their Portfolios or Team of Agentic Squads in Jira, Jira Align and Polaris

Manage program forecasts, budgets, labor capitalization and asset depreciation/amortization.

Ensure effective participation of the teams in the Quarterly Planning activities across programs, collaborating with partners in Operations & Infrastructure, Cybersecurity, and other Visa Technology verticals.

Ensure that the program and projects follow Visa's Agentic Lifecycle Methodology and Key Controls, and that accurate and timely information is reported regularly on program progress and financial status in various forums and reporting modes.