remote
Lead Systems Operations Engineer - Wells Fargo
Systems Engineer
Lead complex systems operations initiatives, driving high‑level architecture, network infrastructure planning, and technical decision‑making for enterprise‑grade solutions using cloud and automation tools.
About the role
Key Responsibilities
- Lead cross‑functional initiatives to design, implement, and optimize large‑scale computer systems and network infrastructure.
- Provide expert systems consultation to technology teams, translating business requirements into robust technical solutions.
- Analyze and resolve escalated support issues, performing root‑cause analysis and recommending enhancements or alternatives.
- Drive continuous improvement through periodic system reviews, performance tuning, and adoption of automation and monitoring best practices.
- Collaborate with stakeholders to define technical change management processes and ensure alignment with enterprise standards.
Requirements
- 5+ years of experience in systems engineering or operations within a large enterprise environment.
- Strong knowledge of network architecture, cloud platforms (AWS, Azure, or GCP), and automation tools (Ansible, Terraform).
- Proven ability to evaluate complex technical challenges and make data‑driven decisions.
- Excellent communication skills, capable of translating technical concepts to non‑technical stakeholders.
- Experience with monitoring and observability solutions (Prometheus, Grafana, Splunk).