Job Description - Lead Solutions Engineer
The Lead Solutions Engineer Engineer is a technical expert trusted advisor for Acquia 's most strategic, complex, and high-value Accounts . Operating at the intersection of business strategy and technical architecture, this role is solely focused on driving cross-sell and expansion across the entire Acquia Digital Experience Platform (DXP) portfolio. The Lead Solutions Engineer partners with Global Account Directors and C-level client executives (CIO, CTO, CMO) to architect multi-year digital transformation roadmaps, ensuring Acquia 's solutions deliver demonstrable business value and substantial revenue growth within these critical accounts.
Key Responsibilities
Strategic Account Growth & Cross-Sell
- Expansion Strategy: Be the technical lead responsible for identifying, validating, and accelerating cross-sell opportunities within Acquia ’s top Global Accounts, focusing on the adoption of multiple DXP components
- Account Planning: Partner directly with Global Account Directors to develop and execute technical account plans, mapping Acquia 's entire product suite (Drupal Cloud, Marketing Cloud, Data/Personalization) to the client's future state digital roadmap and business priorities.
- Business Value Alignment: Drive a value-based sales approach by translating complex architectural solutions into clear, quantifiable business outcomes and Return on Investment (ROI) for executive stakeholders.
- Executive Technical Advisor: Serve as the primary, long-term technical contact for C-level and VP-level client executives, providing strategic guidance on digital strategy, cloud adoption, and MarTech/AdTech trends.
Solutions Architecture & Governance
- Complex Architecture: Lead the technical discovery, design, and presentation of highly integrated, multi-product DXP solutions tailored for the scale and complexity of Global 2000 organizations.
- Technical Governance: Act as the internal technical authority, ensuring that all proposed cross-sell solutions are architecturally sound, scalable, and aligned with the client’s existing environment and Acquia 's long-term product vision.
- Competitive Barrier: Proactively anticipate and neutralize competitive technical threats within the existing customer base, reinforcing Acquia 's unique value and strategic position.
- Custom Proofs: Design and execute highly impactful custom demonstrations and Proof-of-Concepts (PoCs) that clearly illustrate the integration and business benefits of expanding the Acquia footprint.
Technical & Thought Leadership
- Force Multiplier: Act as a key technical mentor and escalation point for the wider global Solutions Engineering team, coaching on advanced cross-sell methodologies, large-scale account strategy, and emerging technologies (e.g., GenAI in