remote
Lead ServiceNow Engineer - Macquarie Group
Servicenow Developer
Lead the end‑to‑end design, development, and delivery of ServiceNow solutions, driving automation and integration across HR technology platforms while mentoring a global agile team.
About the role
Key Responsibilities
- Architect, design, and deliver end‑to‑end ServiceNow solutions that support HR processes and improve employee experience.
- Lead a cross‑functional, globally distributed agile team, providing technical guidance, code reviews, and mentorship.
- Develop custom applications, workflows, and integrations using JavaScript, REST APIs, and cloud services.
- Drive continuous improvement by implementing automation, best practices, and performance monitoring within the ServiceNow platform.
- Collaborate with product owners, business analysts, and stakeholders to translate requirements into scalable technical designs.
Requirements
- 5+ years of hands‑on experience developing and administering ServiceNow, with deep knowledge of ITSM modules.
- Proven experience leading agile delivery teams in a global, multi‑site environment.
- Strong programming skills in JavaScript and experience building RESTful integrations with external systems.
- Familiarity with cloud platforms (e.g., AWS, Azure) and modern CI/CD pipelines.
- Excellent communication and stakeholder‑management abilities.
Skills
servicenowjavascript