Lead Implementation Specialist, Solutions Architecture

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

The Role:

As a Lead Implementation Specialist on the Solutions Architecture team, you will play a key role in leading and executing all aspects of our client’s software utilization. This will include developing and implementing strategies for implementing best practices across a diverse range of industries. We guide our clients through every stage of their life cycle be it acquisitions, disposals, management buy-outs, buy-ins, mergers and strategic reviews.

Responsibilities:

• Serve as point of contact for defining solutions for projects across diverse industries.
• Work closely with stakeholders across the organization to understand business processes and design ERP solutions that align with organizational goals.
• Develop and implement ERP Solutions that align with business needs and goals.
• Understanding the key business drivers as well as predicting, identifying, and managing key issues and risk through insights, factual conclusions and advice.
• Evaluate customers’ needs and desired workflows to determine most effective ways to configure the application.
• Coordinate with the Product and Development teams to ensure accurate implementation of ERP Solutions.
• Troubleshoot gaps that arise during normal flow of business to identify root cause and develop short- and long-term action plans to complete the business workflow.
• Contribute knowledge to documentation for internal and external development initiatives.
• Provide internal technical training and support to enable team members to complete assigned tasks.
• Prepare technical design documents and specifications for development.
• Prepare configuration documents and specifications for implementation specialist.
• Stay updated on the latest ERP trends, technologies and best practices.

Qualifications:

• Bachelor’s degree in business administration, accounting, finance, computer science or relevant areas; a combination of education and relevant work experience will be considered.
• Minimum 5-10 years’ ERP software utilization as a “super-u