Lead Forward-Deployed Engineer, AI Solutions
As a Lead Forward-Deployed Engineer, AI Solutions, you will lead complex enterprise AI deployments, partnering with strategic customers and internal teams to design and build production-quality solutions. This role involves integrating systems, automating workflows, enabling agentic AI capabilities, and establishing strong engineering discipline to deliver fast, safe, and scalable solutions while providing product insights.
As a Lead Forward-Deployed Engineer for AI Solutions, you will tackle complex enterprise deployments, guiding them from initial ambiguity to successful production. You will directly engage with strategic customers and internal teams to grasp business objectives, technical constraints, data realities, delivery risks, and key success metrics. These insights will be translated into a clear technical strategy that accelerates deployment and maximizes value realization.
You will design, build, and deliver production-quality solutions essential for intricate deployments, including:
You will assist customers in deploying and operationalizing Resilinc’s agentic capabilities across various use cases such as disruption intelligence, tariff risk, forced labor compliance, supplier risk, multi-tier mapping, and event-driven workflows. Your role will bridge the gap between the platform’s agentic capabilities and each customer’s unique data, processes, governance, and operating model.
You will enforce strong engineering discipline for all deliverables, encompassing:
The goal extends beyond solving immediate customer problems; it's about solving them in a manner that allows other teams to understand, operate, and enhance the solutions.
You will work on the most demanding deployments where standard approaches are insufficient. Your efforts will help unblock go-lives, stabilize early production usage, mitigate escalation risks, and accelerate measurable customer outcomes.
You will identify recurring patterns across enterprise deployments, distinguishing true one-off customizations from broader market needs. Clear, actionable recommendations will be fed back to Product and Engineering, enabling Resilinc to convert repeated customer needs into reusable platform capabilities.
You will contribute to the operating model, standards, tooling, reusable templates, engagement rules, and handoff practices for this evolving function, aiming to create leverage rather than relying on heroics.
This role focuses on solving challenging technical deployment problems and creating reusable patterns.
Success will be measured by your ability to:
Posted June 5, 2026