Lead Engineer Support Linux Engineer

At Graphcore, we’re building the future of AI compute.

We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.

As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence .

Job Summary

We are looking for a highly experienced Lead Engineer Support Linux Engineer to guide and develop a small group supporting engineering systems in a fast-paced AI-centered environment.

The position requires strong Linux skills combined with leadership, automation, and DevOps approaches to maintain systems that are reliable, scalable, and easy to support at scale. An important responsibility is developing and managing a configuration-as-code environment. In this setup, system configuration and operations are handled through automation, pipelines, and source control rather than manual intervention.

You will be responsible for leading incident response, driving operational improvements, and setting standards for how Linux systems are managed and supported across the organization.

While the role includes leadership responsibilities, it will initially require a hands-on approach, including direct involvement in troubleshooting, system support, and automation efforts, while building team capability and scaling processes.

Collaborating intimately with engineering groups, platform engineers, and infrastructure experts, you will guarantee systems stay stable, efficient, and consistent with changing business and product delivery requirements.

The Team

You’ll be joining a multi-disciplinary team with strong technical skills and a very supportive culture. We work closely together, regularly share knowledge, and your skills will make a direct impact on our business. It’s an exciting and pivotal moment for us right now, with plenty of new projects ahead. If you're looking to solve interesting problems and see your work deliver real-world results, this is the team for you!

Responsibilities and Duties

• Guide, mentor, and cultivate a team of Linux Engineering Support Engineers, defining clear roles, responsibilities, and methods of collaboration
• Own and oversee support for Linux-based systems and engineering environments, ensuring stability, performance, and availability
• Act as a point of contact for complex technical issues and outages, providing hands-on support when a customer concern arises
• Diagnose and reso