Lead Analyst, Insights & Analytics - Collections - fifththird

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Position not available for immigration sponsorship.

This is primarily an onsite role, with an expectation of four days in the office each week.

GENERAL FUNCTION:

Leads in the analysis of data activities and engagement across the assigned organization. Responsible for developing reporting, analytics, metrics and key performance indicators while also providing in-depth analysis and recommendations for improving/enhancing line of business performance. Focus on providing value-added analysis and recommendations to support business growth. Serves as a strategic thought-leader; bridging the gap between business processes and data analytics solutions. Assist in leading the education and development of less experienced staff.

Plays a crucial role in providing valuable data-driven insights and recommendations to optimize business performance, drive strategic initiatives, and solve complex business problems. Works with diverse data sets, collaborates with cross-functional teams, and makes a significant impact on our organization’s success. Works mostly self-directed, with minimal supervisory oversight.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead complex data analytic engagements, including and requesting access to data, recommending and designing test strategies, and documenting business results and procedures performed.
• Strong in understanding analytic opportunities and scoping and delivering work across multiple departments.
• Continue to deepen business knowledge to support data analytics product development– including understanding the financial needs of businesses and the complete sales lifecycle through servicing and relationship management.
• Leverage deep understanding of diverse business lines to proactively generate strategic data insights and actionable recommendations, fostering a consultative partnership with stakeholders.
• Evaluate and improve design of reports and processes to ensure that analytical tools evolve as the business changes.
• Conduct ad-hoc analysis and present findings to key stakeholders in a clear and concise manner.
• Develop, implement, and maintain reports, dashboards, metrics, KPIs, and data visualizations to support business needs and facilitate data-driven decision-making.