Lead AI Engineer - Financial Inclusion
M-KOPA is hiring its first Lead AI Engineer to lead a brand-new team focused on designing, shipping, and scaling automations and AI agents. This role involves managing AI Ops Engineers, prioritizing tasks, building solutions to improve internal operations and customer service, and ensuring the health of the AI tooling stack.
We're hiring our first Lead AI Engineer to lead a team that designs, ships, and scales automations and AI agents across M-KOPA. This is a brand-new team within the business - the tech foundation is already proven, and now we need someone to lead it, scale it, and define what it becomes.
Your automations and agents will directly improve how 2,300+ employees work across our global operations. We've already helped over 7 million customers access over $2 billion in credit - and the tools you build will help that mission scale further and faster. It's your chance to be part of something that's literally transforming lives across an entire continent.
At M-KOPA, you'll lead the AI Ops team from day one - owning delivery, growing the function, and proving the value. Your team builds automations and agents for internal use and serves as internal consultants, helping Software Engineering teams integrate AI into customer-facing products. Join us in combining cutting-edge AI tooling with purpose-driven work that makes digital and financial inclusion possible across Africa.
We're looking for someone with a strong technical background and product-focused. You won't be building models - we have Data Science teams for that. You'll be building agents, shipping automations, and leading a team that makes M-KOPA's internal operations smarter and faster.
Posted May 27, 2026