KPI Architect - Exelab S.r.l.

The KPI Architect Role in Exelab’s Tailor-Made Solutions

At Exelab, we don’t sell a single off-the-shelf product – we build custom, innovative solutions that directly target our clients’ unique business objectives. Each client engagement is essentially treated as a mini product development cycle: we start from a specific business goal or problem and craft a tailor-made solution (which might involve software, AI models, systems integration, etc.) to deliver measurable business impact.

In Exelab’s methodological framework, performance and measurability of results become central elements of every project. The KPI Architect is the cross-functional figure who ensures rigor, consistency, and depth in performance analysis across all Value projects – the high-impact strategic initiatives at the core of Exelab’s offering.

This role is not a traditional data analyst: it's a professional who combines advanced analytical skills with deep business understanding. Someone who knows that numbers tell stories, but only when you ask the right questions. The mission : ensure every project starts with clear objectives, defined measurement criteria, and a monitoring system that reveals whether actions are generating expected impact.

The KPI Architect operates across multiple projects, intervening during discovery phases to define measurement frameworks, supporting Value Builders on complex analytical challenges, and verifying the impact of deployed solutions. Reporting directly to the General Manager, maintain an overview of performance across the entire project portfolio.

In day-to-day operations, Value Builders must be autonomous in analyzing their project data. The KPI Architect intervenes when defining methodological frameworks, tackling complex analytical challenges, or ensuring client alignment on success criteria.

Key Responsibilities

The KPI Architect will ensure measurability and objectivity across our AI-enabled solutions. Core responsibilities include:

Measurement Framework Definition: Collaborate with Value Builders and Project Managers during discovery phases to define how each project’s success will be measured. Translate vague business objectives into concrete, measurable, and actionable KPIs. Establish baselines, targets, and evaluation criteria that enable objective determination of whether an initiative has generated value. Create reusable templates and methodologies that accelerate this phase on future projects.

Client Alignment on Objectives: Facilitate structured conversations with clients to ensure clarity and alignment on success criteria. Clients often have implicit or poorly defined expectations: the KPI Architect makes them explicit, quantifies them, and transforms them into shared agreements. This alignment prevents misunderstandings and creates the foundation for partnerships based on objective results.

Complex Analytical Challenge Support: Int