remoteonsite
Junior Engineer - End User Computing & IT Procurement - Gradiant Corporation
Software Engineer
Entry‑level role supporting end‑user computing environments and managing IT procurement processes, including vendor coordination, hardware/software acquisition, and service‑ticket administration.
About the role
Key Responsibilities
- Assist in the procurement of hardware, software, and cloud services, ensuring compliance with corporate policies and budget constraints.
- Support end‑user computing devices (PCs, laptops, peripherals) through setup, imaging, and troubleshooting.
- Maintain vendor relationships, track contracts, and process purchase orders using procurement tools.
- Log and resolve service requests in ServiceNow, escalating complex issues to senior engineers.
- Collaborate with IT teams to deploy and manage Microsoft 365 applications and security updates.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Basic understanding of IT procurement cycles and vendor management.
- Familiarity with Windows operating systems, Microsoft 365 suite, and ticketing systems (e.g., ServiceNow).
- Strong communication skills and ability to work in a fast‑paced team environment.
- Analytical mindset with attention to detail and a willingness to learn new technologies.