onsite
Junior Cloud Engineer - Atidan
Devops Engineer
Junior Cloud Engineer responsible for monitoring and troubleshooting Windows Server environments, network services, and Microsoft Exchange. Works independently on service desk tasks, ensuring uptime and performance across cloud and on‑prem infrastructure.
About the role
Key Responsibilities
- Monitor and maintain server health, network performance, and cloud services.
- Diagnose and resolve issues related to Windows Server, Active Directory, DHCP, DNS, and Microsoft Exchange.
- Provide tier‑1 support on the service desk, handling incident tickets and escalations.
- Track queue metrics, acknowledge tickets promptly, and document solutions.
- Collaborate with senior engineers to implement monitoring tools and improve infrastructure reliability.
Requirements
- 0–1 year of experience in IT infrastructure or support roles.
- Strong understanding of Windows Server, Active Directory, and Microsoft Exchange.
- Familiarity with network concepts (IP addressing, DHCP, DNS, VPN).
- Experience with infrastructure monitoring tools (e.g., Nagios, Zabbix, or similar).
- Excellent problem‑solving skills and ability to work independently.
Skills
windows serveractive directory