onsite
IT Workplace Engineer - AMADEUS FIRE AG
Software Engineer
Drive the design, deployment, and support of enterprise workplace solutions, focusing on Microsoft 365, Azure services, and automated workflows to enhance productivity and security.
About the role
Key Responsibilities
- Plan, implement, and maintain Microsoft 365 and Azure-based workplace solutions, ensuring high availability and performance.
- Automate routine tasks and processes using PowerShell scripts and Azure Automation to improve efficiency.
- Manage ServiceNow IT Service Management workflows, including incident, change, and request handling.
- Collaborate with security and compliance teams to enforce policies and monitor for potential risks.
- Provide technical guidance and support to end users, troubleshooting issues across Windows, macOS, and mobile platforms.
Requirements
- Proven experience with Microsoft 365 administration and Azure cloud services.
- Strong scripting skills in PowerShell and familiarity with Azure Automation.
- Hands‑on experience with ServiceNow ITSM modules.
- Solid understanding of ITIL processes and best practices.
- Excellent communication skills and a customer‑focused mindset.
Skills
azureservicenowitil